Device not communicating with LeapFrog Connect
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You may be directed to this FAQ from the LeapFrog Connect application if your device is not communicating with LeapFrog Connect.
- LeapFrog USB LAN Adapter - Teefer2 Miniport Drivers Download. In our share libs contains the list of LeapFrog USB LAN Adapter - Teefer2 Miniport drivers all versions and available for download. To download the proper driver by the version or Device ID.
- When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error’ or ‘bugcodeusbdriver’ issues.
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- Open LeapFrog Connect for LeapStart Interactive Learning System; Connect it using the included USB cable; Follow the instructions to complete your device setup.
The most likely reason LeapFrog Connect is unable to communicate with your device is a missing or improperly installed driver.
Windows
For LeapPad1, LeapPad2 or LeapPad Ultra click here
Upon installing the ftdibus, you should be able to see the the printer in “Device Manager” as a USB Serial Port. (this will appear but will not have the driver installed). Double click on the “USB Serial Port”- Driver Tab- Update driver-Browse my computer for driver software- Let me pick from a list of device drivers on my computer.
For Leapster Explorer or LeapsterGS Explorer click here
For LeapReader click here
For My Pal Scout/Violet click here
For Tag Reader on Windows XP click here
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For Tag Reader on Windows Vista, 7, or 8 click here
For LeapReader Junior or Tag Junior on Windows XP, click here
For LeapReader Junior or Tag Junior on Windows Vista, 7, or 8 click here
Mac
The Mac driver can be installed or updated with the steps here
ESET NOD 32 Security
We have seen instances where ESET Nod 32 security runs a proxy scan which interferes with the sync. LeapFrog Connect requires an open connection to the internet and is not compatible with proxy servers. If you are running ESET security on your computer and experience difficulty syncing, please try the instructions below.
We suggest temporarily disabling the ESET security with these steps:
1. Click the Windows Start button, select Run, and type 'Services.msc' into the Search box
2. Locate 'Eset Service' and set its 'Startup type' to 'Disabled'
3. Restart your computer
4. Click the Windows Start button, select Run, and type 'msconfig' into the Search box
5. Click the Services tab
6. Locate 'egui.exe' and disable this
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Then disable the proxy server with these steps:
Drivers Leapfrog USB Devices
1. On the Control Panel of the computer, click Internet Options
2. Click the Connections tab
What Is A Usb Devices
3. Click the LAN Settings button
4. Uncheck the box next to 'Use a proxy server for your LAN'
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Then try syncing again.